TERMS & CONDITIONS
Version Date: 08/20/2025
Welcome. This website is owned and operated by Jellyfish, LLC (the “Company”). Your access to and use of this website (the “Site”) is subject to the Terms of Use set forth in this Agreement.
By accessing the Site and using the services on this Site, you agree to be bound by the terms and conditions (“Terms”) below. Please read these Terms carefully. If you do not agree to these Terms, do not access or use this Site. For the purposes of these Terms, the term “Site” includes the Company.
The Company is HIPAA compliant and complies with applicable requirements for the use and disclosure of Protected Health Information as set forth in the Health Insurance Portability and Accountability Act of 1996.
Section 1. Privacy
This Site collects information you provide to match you with our services based on your responses to questions. Your request is processed immediately. The Company does not share or disclose your information except in accordance with the Company’s Privacy Policy. Please review our Privacy Policy for more information. The terms of the Privacy Policy are incorporated herein by reference.
Section 2. Refund & Cancellation Policy
2.1 Subscription Cancellation
GOAL.MD operates on a 28-day (four-week) recurring billing cycle. To cancel your subscription, you must provide written notice of cancellation via email to [email protected] prior to your renewal date.
- If cancellation notice is not received prior to your billing date, your next cycle will be processed, and cancellation will not take effect until the following billing cycle.
- Once your renewal has been processed and medications have been ordered with the pharmacy, the order is final. Orders may not be canceled, returned, exchanged, or refunded under any circumstances.
2.2 Medication Returns
Due to federal and pharmacy regulations, there are no refunds, returns, or exchanges on medications once dispensed. Medications are non-returnable regardless of whether they have been opened, used, or shipped.
2.3 Deposit Policy for Physician Appointments
A deposit is required to reserve an appointment with a licensed physician through GOAL.MD. The deposit is subject to the following conditions:
a) Refund If Not Approved: If, after completing your appointment, the physician does not approve you for treatment, your deposit will be refunded in full.
b) No Refund If Appointment Missed: If you fail to attend your scheduled appointment for any reason, no refund will be issued. The deposit secures the physician’s reserved time.
c) One-Time Courtesy Reschedule: As a one-time courtesy, GOAL.MD may allow a missed appointment to be rescheduled if requested within seven (7) days of the missed appointment, subject to physician availability. No refunds or additional rescheduling will be provided if the rescheduled appointment is missed.
d) Deposit Amount Subject to Change: The required deposit amount may change without notice. The amount due will be displayed at the time of booking.
Section 3. Site Access & Security
We reserve the right to alter, amend, or withdraw services provided on this Site without notice. Access may be restricted or unavailable at times. You are responsible for ensuring secure access credentials and must not disclose your username or password to others. Unauthorized use may result in suspension or termination of access.
Section 4. Prohibited Uses
You agree not to use the Site: (a) in violation of any applicable law; (b) to impersonate another person or entity; (c) to transmit harmful or malicious code; (d) to interfere with Site operations or other users’ use; or (e) in any way that could disable or overburden the Site.
Section 5. Intellectual Property
All trademarks, logos, and content on this Site are the property of Jellyfish, LLC or its licensors and protected by copyright and intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without express written consent.
Section 6. Disclaimers
This Site and its services are provided “as is” without warranties of any kind, express or implied. The Company disclaims liability for damages arising from the use of the Site or services. In no event shall liability exceed the amount paid for services directly related to the claim.
Section 7. Dispute Resolution & Governing Law
Any dispute arising under these Terms shall be resolved exclusively by binding arbitration under the rules of the American Arbitration Association. Arbitration will occur in St. Louis, Missouri. Judgment may be entered in any court of competent jurisdiction in St. Louis County, Missouri. You waive the right to bring claims in court or to participate in class actions. Missouri law governs these Terms. If arbitration is deemed unenforceable, disputes shall be resolved in Missouri state or federal courts.
Section 8. Miscellaneous
These Terms, including the incorporated Privacy Policy, represent the entire agreement between you and the Company. The Company may amend these Terms at any time by posting updates to the Site. Continued use of the Site constitutes acceptance of revised Terms. If any provision is held invalid, the remainder shall remain enforceable. Failure to enforce a right does not constitute waiver of such right.
Section 9. Contact Information
If you have any questions regarding these Terms or our Privacy Policy, please contact:
JELLYFISH, LLC | Privacy Officer
1062 Old Des Peres Rd.
St. Louis, MO 63131
Email: [email protected]
Disclaimer: Wegovy® and Ozempic® are trademarks of Novo Nordisk A/S. Mounjaro® and Zepbound® are trademarks of Eli Lilly and Company. GOAL.MD is a physician-owned medical practice, not a pharmacy. We do not manufacture or distribute medications. Prescriptions are issued when medically appropriate, and compounded medications are filled by FDA-monitored 503A/503B pharmacies. GOAL.MD is LegitScript Certified, BBB Accredited, and A+ Rated. We are not affiliated with Novo Nordisk or Eli Lilly.
At Eden, we believe in empowering individuals on their weight loss journey through personalized metabolic care. Our commitment to transparent pricing is reflected in our 'Same Price at Every Dose' philosophy. This ensures predictability in your costs – you'll pay the same price for your medication regardless of dosage adjustments throughout your program. Please note that this may exclude any new member discounts or specific plans. Terms& conditions apply.
*Prescription products require an online evaluation with an independent licensed medical professional who will determine if a prescription is appropriate. See important are based on 3rd party studies. Medications are prescribed by independent licensed physicians as part of our weight loss programs. Actual product packaging may appear differently than shown. Physicians may prescribe compounded medications as needed to meet patient requirements or drug shortages. The FDA does not review or approve any compounded medications for safety or effectiveness.
Should you seek a prescription item, Eden will facilitate arranging a consultation with a qualified independent provider. The Provider will assess your suitability for the prescription item. If deemed suitable, a doctor may issue a prescription for the item, which can be filled at a partner pharmacy, unless you specify an alternative preference.
You also consent to Eden using your information for third-party advertising purposes, including but not limited to targeted advertising on platforms such as Facebook, Google, and other similar sites. This includes using hashed and de-identified data to create custom audiences for targeted advertising and to exclude existing customers from certain marketing campaigns. You can opt-out of receiving marketing emails at any time by following the unsubscribe instructions provided in each email or by contacting us directly at [email protected]
Note: The above statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.